The Vision and Ideals of your Medical Practice holds such promise…if only you could get out in front of those ideas and execute… The Philip Charles Group LLC offers well-structured and affordable programs designed to differentiate your Medical Practice in this rapidly changing environment.

Our areas of Core focus are

Human Resources (HR), Clinic Operations (CL), Regulatory Compliance (RC)

Our Deliverables

Education & Development:

Our Education and Development Division offers a full range of services including:

  • Our fun and lively Lunch & Learn Series(LL)
  • The half and full day Institute for Management Training.
  • Management Coaching: Designed to educate and develop the skills of new managers as well as reinforce the skills and update the knowledge of seasoned managers.

Consulting & Management:

The challenge of turning the vision and plan for your medical practice into reality, or to address unforeseen obstacles to its success, can be a daunting task that requires outside help.

We offer:

  • Short & long term Consulting solutions.
  • Our “Ready2Use” off the shelf solutions & templates. Employee Manual, HIPPA Compliance Plan, Patient Satisfaction Survey, OSHA training and more.
  • Management Services Offering: Use our expertise to administer your human resource needs of advertising and recruitment, screening, interviewing, reference checks, and orientation design.

Contact us: Our Project Director will work with you to tailor a proposal to best meet your needs.

At the end of the day, your practice is about people. Successful Medical Practices (a) “hire the right people, and then (b) commit the time and resources to continuing education and development of their staff.

Lunch & Learn Series: 45 minutes of real learning and pure fun.

  1. Customer Service Fundamentals
  2. Regulation Nation: HIPAA, Red Flags, et. al.
  3. Meaningful U (yes you)
  4. Let’s Nudge: Why we make the choices we do…and the implications for our patients.

Specialized Lunch & Learn for Managers:

  1. Are you a Manager or a Leader
  2. Developing High Performance Teams
  3. Peer to Peer Relations

Consulting & Management Core Areas

Human Resources

  • H.R. Basic Training
  • Job Descriptions
  • Employee Manual-Ready2Use
  • Performance Evaluation-Ready2Use
  • Professional Development: Line staff and management.
  • Employee Recognition Program
  • Employee Benefit Design: Yes, you have options.
  • Peer to Peer Relationship Building-Good Morale all around.
  • Developing a high performance team.
  • Regulatory compliance: OSHA, NLRB

Clinic Operations

  • EMR: selection & implementation
  • Network design and installation.
  • Patient Satisfaction Survey-Ready2Use
  • Customer Service Training (LL)
  • Patient Forms & Tools

Regulatory Compliance: Training and Adherence

  • PQRI
  • E-Rx
  • Meaningful Use
  • OSHA(LL)
  • Red Flags Rule
  • Labor Regulations
  • ASC- CMS Conditions for Coverage
  • Safe Surgery Checklist

 

Contact us: Our Project Director will work with you to tailor a proposal to best meet your needs.